Privacy Policy

This policy explains how Cranbrook Bin Rental collects and uses personal information, in line with British Columbia's Personal Information Protection Act (PIPA).

What We Collect

When you call, text or submit our quote form, we collect the details you give us: your name, phone number, email, address or area, and information about your bin rental needs. Calls may be recorded for quality and to make sure your request is handled correctly.

How We Use It

We use your information only to respond to your request, arrange your bin rental, and follow up about your booking. To fulfil your request, your details may be shared with the local bin provider that delivers and services your bin. We do not sell your information.

Website Analytics

This site may use Google Analytics and similar tools to understand how visitors use the site. These tools may use cookies and collect anonymous usage data.

Keeping Your Information

We keep your information only as long as needed for the purposes above or as required by law, and take reasonable steps to protect it.

Contact

Questions about this policy, or requests to access or correct your information: email contact@cranbrookbinrental.ca.